Vending Machine Technician

6 days ago

Yeovil, Somerset, United Kingdom Sodexo Full time
Job Overview

We are seeking a highly motivated and detail-oriented Vending Operative to maintain, restock, and service vending machines across various locations.

This role involves ensuring that machines are operational, clean, and stocked with a variety of products to meet customer demands.

The Vending Operative will also handle inventory management, respond to customer inquiries, and provide excellent service to ensure a positive experience.

  • Machine Maintenance: Regularly check and maintain vending machines to ensure they are functioning properly. Troubleshoot any technical issues and perform minor repairs or coordinate with technical support when necessary.
  • Restocking: Monitor inventory levels and restock machines with a variety of snacks, beverages, and other products. Ensure that machines are well-organized and visually appealing.
  • Inventory Management: Track product usage and inventory levels, and report shortages or issues to management. Maintain accurate records of stock levels and sales.
  • Customer Service: Address customer inquiries, complaints, and refunds professionally and efficiently. Foster positive relationships with customers and promote sales through excellent service.
  • Cleanliness and Safety: Ensure that vending machines and surrounding areas are clean and safe for customers. Adhere to health and safety regulations.
  • Location Management: Travel to various vending locations as required, ensuring timely service and responsiveness to each site's needs.
  • Sales Reporting: Assist in compiling sales reports and analyzing product performance to identify trends and optimize product selection and pricing.
Key Skills and Qualifications
  • Strong verbal communication skills for interacting with customers, team members, and management effectively.
  • Ability to troubleshoot issues related to vending machines and respond to customer complaints or inquiries efficiently.
  • Keen eye for detail to ensure that machines are stocked accurately and remain clean and operational.
  • Friendly and approachable demeanor with a commitment to providing high-quality customer service.
  • Basic understanding of vending machine operations and the ability to troubleshoot minor mechanical issues.
  • Strong organizational skills and the ability to manage time efficiently, ensuring that vending machines are serviced within required timeframes.
  • Ability to lift and move heavy boxes, as well as the physical capability to perform tasks such as restocking and cleaning machines.
  • Willingness to travel to various locations, work varied hours, and adapt to changing demands.
Preferred Qualifications
  • Previous experience in vending operations or a customer service role is a plus.
  • Familiarity with inventory management systems and basic sales reporting is advantageous.
  • Valid driver's license and reliable transportation for commuting between locations.
Package Description

Vending Assistant

  • Monday to Friday
  • 40 hours per week
  • £ per hour and Sodexo Benefits
  • Parking on site
  • Full training and uniform provided

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