Vending Machine Technician
4 weeks ago
We are seeking a highly motivated and detail-oriented Vending Operative to maintain, restock, and service vending machines across various locations.
This role involves ensuring that machines are operational, clean, and stocked with a variety of products to meet customer demands.
The Vending Operative will also handle inventory management, respond to customer inquiries, and provide excellent service to ensure a positive experience.
- Machine Maintenance: Regularly check and maintain vending machines to ensure they are functioning properly. Troubleshoot any technical issues and perform minor repairs or coordinate with technical support when necessary.
- Restocking: Monitor inventory levels and restock machines with a variety of snacks, beverages, and other products. Ensure that machines are well-organized and visually appealing.
- Inventory Management: Track product usage and inventory levels, and report shortages or issues to management. Maintain accurate records of stock levels and sales.
- Customer Service: Address customer inquiries, complaints, and refunds professionally and efficiently. Foster positive relationships with customers and promote sales through excellent service.
- Cleanliness and Safety: Ensure that vending machines and surrounding areas are clean and safe for customers. Adhere to health and safety regulations.
- Location Management: Travel to various vending locations as required, ensuring timely service and responsiveness to each site's needs.
- Sales Reporting: Assist in compiling sales reports and analyzing product performance to identify trends and optimize product selection and pricing.
- Strong verbal communication skills for interacting with customers, team members, and management effectively.
- Ability to troubleshoot issues related to vending machines and respond to customer complaints or inquiries efficiently.
- Keen eye for detail to ensure that machines are stocked accurately and remain clean and operational.
- Friendly and approachable demeanor with a commitment to providing high-quality customer service.
- Basic understanding of vending machine operations and the ability to troubleshoot minor mechanical issues.
- Strong organizational skills and the ability to manage time efficiently, ensuring that vending machines are serviced within required timeframes.
- Ability to lift and move heavy boxes, as well as the physical capability to perform tasks such as restocking and cleaning machines.
- Willingness to travel to various locations, work varied hours, and adapt to changing demands.
- Previous experience in vending operations or a customer service role is a plus.
- Familiarity with inventory management systems and basic sales reporting is advantageous.
- Valid driver's license and reliable transportation for commuting between locations.
Vending Assistant
- Monday to Friday
- 40 hours per week
- £ per hour and Sodexo Benefits
- Parking on site
- Full training and uniform provided
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