ERP Transformation Specialist

2 weeks ago

South West England, United Kingdom Focus Cloud Full time
ERP Change Manager Job Description

Focus Cloud is seeking a skilled and proactive ERP Change Manager to drive successful adoption of multiple ERP platforms as part of a large-scale ERP implementation programme.

Key Responsibilities:
  • Develop and execute a comprehensive change management strategy for the ERP programme, ensuring smooth transitions to the new systems across all business units.
  • Create and implement change management plans that address the organizational, process, and cultural impacts of the ERP transformation.
  • Define the key success metrics for change adoption and monitor progress throughout the project lifecycle.
  • Identify, engage, and manage key stakeholders across the organisation, focusing on those who may be resistant or adverse to change.
  • Develop targeted strategies to influence and engage stakeholders, ensuring buy-in and alignment with the ERP programme objectives.
  • Facilitate regular communication with stakeholders to address concerns, provide updates, and gather feedback on change initiatives.
  • Conduct detailed change impact assessments to identify the areas of the business most affected by the ERP implementation.
  • Collaborate with business leaders and SMEs to understand pain points, assess readiness for change, and design interventions to mitigate disruption.
  • Develop strategies to manage resistance to change, leveraging change champions and other tactics to facilitate smooth transitions.
  • Develop and deliver clear, consistent, and compelling communications that articulate the rationale for change and the benefits of the ERP implementation.
  • Design and coordinate training programmes to ensure that users are adequately prepared for new systems, processes, and ways of working.
  • Ensure communication and training plans are tailored to different stakeholder groups, addressing specific concerns and knowledge gaps.
  • Establish a governance structure for change management, ensuring adherence to programme standards and tracking progress against change adoption metrics.
  • Provide regular reports to the Programme Director and senior leadership on the status of change initiatives, including risks, issues, and stakeholder feedback.
  • Identify and escalate any significant barriers to change, proposing solutions and adjustments to the strategy where necessary.
  • Develop and implement specific strategies to manage resistance to change, focusing on areas where resistance is most likely to occur.
  • Work closely with project teams, HR, and business leaders to address concerns, communicate the benefits of change, and demonstrate how the ERP platforms will improve business operations.
  • Create and empower change champions across the organisation to promote positive attitudes towards the ERP implementation.
  • Monitor the adoption of the new ERP systems post-implementation, ensuring users have the necessary support and guidance.
  • Conduct post-implementation reviews to assess the effectiveness of change management initiatives and make recommendations for continuous improvement.
  • Maintain an ongoing dialogue with stakeholders to ensure the change is embedded within the organisation.
Requirements:
  • Proven experience as a Change Manager on large-scale ERP or IT transformation programmes.
  • Strong understanding of change management methodologies and tools, with a track record of managing change in complex environments.
  • Demonstrated experience in managing and influencing stakeholders who are resistant or adverse to change.
  • Excellent verbal and written communication skills, with the ability to articulate complex concepts and engage a variety of audiences.
  • Strong interpersonal and leadership skills, with the ability to build relationships and drive collaboration across teams and business units.
  • Experience in conducting change impact assessments, developing communication strategies, and delivering training programmes.
  • A well-spoken, confident communicator who can engage and influence stakeholders at all levels.
  • Resilient and adaptable, with the ability to handle resistance and overcome obstacles in the change process.
  • Strong organisational and problem-solving skills, with the ability to manage competing priorities.
  • A proactive and empathetic leader, passionate about driving successful change within an organisation.

Salary: up to £800 per day (DOE, Outside IR35)

Location: Southwest England, UK | Hybrid - 2 days per week on site

Keywords: #hiring #erp #changemanager #sap #ifs

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