Retail Sales Professional
1 week ago
As a Retail Optical Assistant at Vision Express, you will play a key role in delivering exceptional customer service and helping individuals find the perfect eyewear to meet their needs. Your responsibilities will include assisting with frame adjustments, repairs, and fittings, as well as performing pre-screening eye examinations and administrative tasks such as scheduling appointments and processing payments.
About UsWe are Vision Express - a leading optician with over 550 stores across the UK and Ireland. Our team is dedicated to providing an outstanding customer experience, and we're committed to helping our customers achieve their best vision.
Salary and BenefitsOur competitive salary package includes a performance-based bonus, targeted incentives, and a range of benefits including a pension scheme, life assurance, private medical cover, and free eyewear annually.
Required Skills and QualificationsTo be successful in this role, you will need:
- Great communication and rapport-building skills to translate professional terminology into language understandable to patients
- The ability to work as part of a team, with colleagues across the whole store
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
In addition to a competitive salary and benefits package, we offer:
- Sales and performance-based bonus
- Targeted incentives
- Pension scheme
- Life Assurance - 2 x your basic annual salary
- Private medical cover for you and your family
- Free eyewear annually with eligibility from day one of joining us
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation
- Discounts throughout the year for your friends and family
- Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between
- 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday
- Flexible health-related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover, and Dental Plan
- Opportunities to join a company-wide community with peer-to-peer knowledge sharing and collaborating through our internal channels
- Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days, and even discounted bicycles through our Cycle to Work Scheme
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