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Senior O365 Migration Specialist

2 months ago

London, Greater London, United Kingdom Experis - ManpowerGroup Full time

Job Summary:

We are seeking a highly experienced O365 Technical Specialist to join our team at Experis - ManpowerGroup. As a key member of our team, you will be responsible for leading the migration of customers from Google to Microsoft O365.

Key Responsibilities:

  • Migration Planning and Execution: Assess customer environments and identify the necessary actions for a smooth and efficient migration.
  • Identity-Driven Security: Lead with an identity-driven security approach based on best practices to ensure the security of customer data.
  • Service Enablement and Governance: Lead the enablement of MS services and deliver governance best practices to ensure a successful migration.
  • Issue Resolution: Serve as a technical advisor and own the resolution of issues that arise during the onboarding phases.
  • Knowledge Sharing and Improvement: Maintain a strong working and technical knowledge, take ownership for driving service improvements, and cultivate and share knowledge proactively with others through communities.
  • Customer Engagement and Feedback: Capture engagement data, customer health, and communicate process and technology improvement feedback.
  • Customer Advocacy: Represent the Voice of the Customer leveraging current toolsets.

Core Technical Skills:

  • Microsoft Office 365: Possess in-depth knowledge of Office 365 services and architecture, including other cloud products.
  • Migrations from Google to O365: Experienced in migrations from Google to O365.
  • Problem-Solving and Troubleshooting: Strong problem-solving ability ranging from conceptualization to implementation, and strong troubleshooting skills across multiple platforms and systems.