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Dispute Resolution Coordinator
2 months ago
Job Title: Dispute Support Assistant
About the Role:
We are seeking a highly organized and detail-oriented individual to join our team as a Dispute Support Assistant. As a key member of our Dispute and Resolution Team, you will play a crucial role in providing administrative support to resolve complaints made by our residents regarding ongoing repairs and housing issues.
Key Responsibilities:
- Provide administrative support to the Dispute and Resolution Team
- Support the team in resolving complaints made by residents
- Work closely with caseworkers, contractors, and residents to provide the best possible outcome for all parties
- Develop and maintain effective relationships with internal and external stakeholders
- Utilize Microsoft Office, particularly Excel, and housing systems to manage and track complaints
Our Values:
We are committed to being a fair, caring, and collaborative organization. We value diversity and inclusion, and we strive to create a workplace that is respectful and equitable for all employees.
What We Offer:
We offer a comprehensive total reward package, including a competitive salary, excellent benefits, and opportunities for professional development. We are committed to flexible working and offer a range of flexible working arrangements to support work-life balance.
Why Join Us:
At Hammersmith & Fulham Council, we are passionate about making a positive impact on the lives of our residents. We are committed to delivering high-quality services and creating a workplace that is inclusive, respectful, and supportive. If you are a motivated and enthusiastic individual who shares our values, we encourage you to apply for this exciting opportunity.
