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Retail Excellence Coordinator

2 months ago


Swansea, City and County of Swansea, United Kingdom eXPD8 Full time

About the Role:

We are seeking a highly skilled and motivated Toy Merchandising Champion to join our team at eXPD8. As a key member of our field-based retail merchandising team, you will be responsible for delivering exceptional results and inspiring others to do so.

Key Responsibilities:

  • Ensure the Entertainer concession space is set up effectively, products and promotions are displayed attractively, and shelves are well-stocked.
  • Provide coaching and training to fellow merchandisers on merchandising principles and procedures to ensure a high-quality service to clients.
  • Act as a compliance champion, holding yourself and colleagues accountable to deliver the highest standards.
  • Build and maintain good working relationships with instore colleagues, particularly department and store managers, and local Entertainer Field Managers.
  • Provide quality feedback and category intelligence to the client account team.

Requirements:

  • Happy to travel across the defined area.
  • A full UK driving license and access to a car that can be used for business purposes is required.
  • Experience of, or a passion for, merchandising, retail, and/or customer service.
  • Excellent communication and interpersonal skills.
  • Thriving in a fast-paced environment, using your own initiative to find solutions.
  • Taking pride in delivering great standards and service for our clients.
  • Experience training or coaching colleagues would be a bonus.
  • Willing to accept home deliveries of point of sale or stock items for some visits (you'll be paid extra to do so).
  • Confident using a company tablet to download briefs, take photos, and answer questions about your tasks.

About eXPD8:

We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. We have a great reputation for delivering exceptional service to ensure our customers succeed in retail.

People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a Disability Confident Leader and a fully inclusive employer.

What We Offer:

  • Flexible holiday and pay.
  • Immediate access for you and your family to GroceryAid.
  • Access to eXPD8 Rewards, where we offer regular competitions and incentive plans.
  • Unlimited refer a friend scheme.
  • Full induction and training provided with access to over 400 learning resources.

Join Our Team: