Support Services Coordinator

3 days ago


Manchester, United Kingdom The Essential English Centre Full time

The Essential English Centre is a professional, British Council-accredited English language school located in the UK. We offer high-quality, face-to-face English language programmes to adult students all year round.

We are seeking a vibrant and professional Student Services Assistant to join our team. This role will provide assistance in all areas of student delivery, working closely with the Student Services Manager, Accommodation Coordinator, and Director of Studies.

Key Responsibilities:

  • Welcome students and other visitors to the school, answer phone calls, and manage student enquiries.
  • Play a key role in the smooth running of the admissions department, including replying promptly to enquiries and ensuring accurate administration processes.
  • Create and manage the school's social programme, ensuring it is promoted to all students and staffed accordingly.

Requirements:

  • Excellent organisational and interpersonal skills
  • Excellent verbal and written communication skills
  • A high level of literacy and numeracy
  • High level of IT skill, including Microsoft Office
  • Excellent customer service skills

Salary: £21,000 - £24,000 per annum


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