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2 months ago
We are seeking a highly organized and detail-oriented Sales Operations Executive to join our team at The Random House Group Limited. As a Sales Operations Executive, you will play a crucial role in managing the Sales Operations side of our key accounts.
Key Responsibilities:- Manage key account orders using systems, processes, and data, while collaborating with Inventory Management, Sales Manager, and Customer Services.
- Engage directly with customers regarding order supply and advise on optimal order volumes in collaboration with Sales Manager.
- Track and manage marketing spend through a dedicated P2P portal, and organize the authorization and processing of retro credits.
- Investigate and authorize customer claims and returns, coordinating with our Credit Services team.
- Be the main point of contact between Quadrille sales team and PRH International Sales team.
- Be the main point of contact for author and event orders.
- Run monthly commission reports for freelance reps.
- Produce sales figures for analysis and forecasting using internal and customer-specific systems.
- Provide customers with new title data and marketing material by producing spreadsheets and creating PowerPoint slides.
- Experience of working in Sales is essential. Ideally within publishing.
- Strong communication skills and the ability to balance competing priorities.
- Highly organized with effective time management skills.
- Ability to understand data and identify anomalies in sales figures and data.
- Excellent relationship-building skills with team members, the wider Sales team, key stakeholders, and customers.
- Ability to independently plan and prioritize workload to meet deadlines.
The Random House Group Limited is a distinguished publisher known for its beautiful books and expert authors, setting the gold standard in the world of print. With a truly global reach, their design-led books captivate a wide audience. Specializing in food and travel, Quadrille takes readers on an immersive journey through regional cuisine, featuring deep dives into single-subject food and drink writing by world-renowned chefs. Their publications cater to a diverse audience, from high dining at-home enthusiasts to everyday foodies seeking quick, fuss-free meal solutions.
What We Offer- Financial – discounted shopping, season ticket loan, rental deposit loan
- Wellbeing - healthcare cash plan, employee assistance, gym loan
- Lifestyle – taste card, tech scheme, free and discounted books
We are committed to supporting a culture of responsibility and recognition. Our benefits package is designed to support your well-being and career development.