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Client Relationship Specialist

2 months ago


Lechlade, United Kingdom Frankly Recruitment Full time

About the Role:

Frankly Recruitment is seeking an experienced Social Value and Client Relationship Manager to join our team. As a key member of our team, you will be responsible for driving our social value agenda and building long-term client relationships in the construction industry.

Responsibilities:

  • Develop and implement social value strategies that align with business objectives and client priorities.
  • Monitor and report on social value metrics to ensure accountability and continuous improvement.
  • Collaborate with stakeholders to identify opportunities for positive social impact and develop strategies to address these areas.
  • Lead community engagement efforts to promote the company's social value agenda.
  • Build and maintain strong relationships with key clients to ensure their needs are met and exceeded.
  • Understand client needs and offer solutions to support project goals and objectives.
  • Lead client feedback initiatives to gather insights and improve services.

Requirements:

  • Proven experience in social value, client relationship, or stakeholder management.
  • Strong understanding of social value frameworks and sustainability practices.
  • Excellent communication and interpersonal skills.
  • Strong project management skills.

What We Offer:

  • Up to £35k - £40k per annum.
  • Car allowance.
  • Company pension scheme.
  • Opportunities for professional development and career growth.
  • Flexible working arrangements.