Front of House Team Lead

2 days ago


East Grinstead, West Sussex, United Kingdom Pret A Manger Full time

Pret a Manger is seeking a skilled Front of House Team Lead to join our team. The successful candidate will be responsible for leading a team of front of house staff and ensuring that they deliver exceptional customer experiences.

Job Overview

The Front of House Team Lead will support the General Manager in upholding high standards, boosting sales, and ensuring the delivery of excellent customer service. Key responsibilities include:

  • Leading a team of front of house staff to ensure efficient service delivery
  • Maintaining high standards of cleanliness and presentation
  • Ensuring accurate handling of customer transactions

The ideal candidate will have previous experience in a leadership role within a fast-paced environment, excellent communication skills, and the ability to work effectively under pressure.

Responsibilities

Key responsibilities of the Front of House Team Lead include:

  • Coaching and developing front of house staff
  • Maintaining high standards of customer service
  • Ensuring effective inventory management

**Estimated Salary:** £38,500 per annum (based on location and experience)



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