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Restaurant Service Ambassador

2 months ago

London, Greater London, United Kingdom Balans Restaurant Full time
Purpose and Scope

The Restaurant Service Ambassador will be responsible for delivering exceptional customer experiences, promoting a positive team environment, and ensuring the implementation of company policies and procedures.

Key Responsibilities
  • Deliver standards of service that exceed customer expectations
  • Promote a welcoming and inclusive team environment
  • Resolve issues in a positive and professional manner
  • Ensure timely feedback to management on policy and procedure evolution
  • Foster an environment of people development and training
  • Attend training and team meetings as required
  • Communicate company policies and procedures to team members
  • Undertake additional duties as reasonably requested by the company
Benefits

The Restaurant Service Ambassador will enjoy a range of benefits, including:

  • A competitive salary of £30,000+
  • A 35-hour per week contract
  • 28 days of paid holiday per year
  • A yearly pay review
  • Access to the Wagestream app for flexible wage access
  • In-house training and development programs
  • External training programs
  • Progression opportunities
  • Free meals on shift
  • A 50% food discount in any of our restaurants outside working hours
  • An optional private pension scheme
About Balans Restaurant

Balans Restaurant is committed to providing a positive and inclusive work environment, with opportunities for growth and development.