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Automotive Service Consultant

1 month ago

London, Greater London, United Kingdom Pendragon Group Full time

Unlock Your Potential as a Service Advisor

At Pendragon Group, we're committed to delivering exceptional customer experiences in the automotive industry. As a Service Advisor, you'll play a vital role in ensuring our customers receive the highest level of service and care for their vehicles.

Key Responsibilities:

  • Provide accurate estimates and book in service and repair work for customers' vehicles
  • Offer expert advice and guidance to customers, ensuring they're fully informed throughout the service process
  • Upsell and promote additional services and products to enhance the customer experience

What We're Looking For:

  • A background in customer service, with a passion for delivering exceptional experiences
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Flawless organisational skills, with the ability to manage multiple tasks and priorities in a fast-paced environment
  • A dedication to providing an outstanding service, with a focus on meeting and exceeding customer expectations

About Pendragon Group:

We're a leading automotive retailer, committed to transforming the industry through innovation and collaboration. Our culture is built on a foundation of teamwork, empowerment, and a passion for delivering exceptional customer experiences. If you're a motivated and customer-focused individual, we'd love to hear from you.