Business Application Technical Expert

3 weeks ago


Stirling, Stirling, United Kingdom Cobalt Recruitment. Full time

Cobalt Recruitment is looking for a highly skilled Financial Systems Support Analyst to join our team as a Technical Account Manager. This role requires a strong background in financial systems and excellent communication skills.

As a Technical Account Manager, you will be responsible for providing technical support to clients, resolving software-related issues, and collaborating with internal teams.

Main Responsibilities:

  • Resolving technical issues through analytical and problem-solving skills.
  • Providing customer support during software implementations and updates.
  • Finding solutions to client inquiries and following up with them.
  • Escalating complex cases to internal teams.
  • Maintaining strong relationships with clients.

Requirements:

  • A degree in Business, Accounting, Finance, or a related field.
  • Strong analytical abilities and a passion for working with numbers.
  • Experience in troubleshooting and remote support.
  • Excellent customer service skills.
  • Ability to work well under pressure and meet deadlines.

Salary: £35,000 - £45,000 per annum



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