Assistant Manager

3 weeks ago


Kettering, Northamptonshire, United Kingdom Loungers Full time
Unlock Your Potential as an Assistant Manager

Loungers is a dynamic and fast-growing business that's passionate about delivering exceptional customer experiences. As an Assistant Manager, you'll play a vital role in supporting the General Manager to maintain the highest standards across the team.

Key Responsibilities:

  • Support the General Manager in maintaining exceptional customer experiences
  • Drive sales and team retention through effective sales and labour forecasts
  • Develop and implement strategies to improve customer feedback and satisfaction
  • Lead by example, demonstrating a passion for hospitality and a flair for talent spotting
  • Collaborate with the team to achieve business objectives and drive growth

What We Offer:

  • Overtime pay for every hour worked over contracted hours
  • Staff food on every shift
  • 50% off staff discount to enjoy outside working hours from day one
  • Paid breaks
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Enhanced maternity and paternity pay after 2 years service
  • The most talked-about staff party in hospitality - Loungefest
  • Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
  • Company pension scheme
  • Long service awards
  • Power over your pay with Wagestream
  • Emotional and practical support via the Licenced Trade Charity
  • Great opportunity for personal development and career progression in a fast growing business
  • Achievable bonuses
  • Tips shared equally across the team, based on hours worked
  • Christmas and Boxing Day off

Requirements:

  • Experience as an Assistant Manager, Deputy Manager or Supervisor in a restaurant, bar, cafe or coffee shop environment
  • Strong knowledge of sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR, and NPS
  • Excellent communication and interpersonal skills
  • Ability to work at pace with limited supervision while adhering to pressure and timescales
  • Self-motivation and a passion for hospitality

Join us at Loungers and discover a world of opportunities for growth and development. Follow us on LinkedIn or @life.at.lounge on TikTok to learn more about our company culture and values.


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