Technical Support Specialist

2 weeks ago


Buckley, Flintshire, United Kingdom Austin Fraser Full time

Job Title: Technical Support Specialist

Location: Flintshire and surrounding areas

The Austin Fraser team is seeking a skilled Technical Support Specialist to maintain and support our IT infrastructure, ensuring smooth and efficient operations. As an ICT Technician, you will be responsible for troubleshooting hardware and software issues, providing technical support to staff, and assisting with the implementation of new technologies.

Main Responsibilities:

  • Diagnose and resolve hardware, software, and network issues.
  • Install, configure, and maintain computer systems and networks.
  • Provide technical support to end-users, both remotely and on-site.
  • Assist with the setup and maintenance of servers and other IT equipment.
  • Maintain accurate records of IT assets and support requests.

Requirements:

  1. Proven experience as an ICT Technician or similar role.
  2. Strong knowledge of computer hardware, software, and networking.
  3. Familiarity with various operating systems and platforms (Windows, macOS, Linux).
  4. A full driving license and access to a car are required.

Benefits:

  • A competitive salary of approximately £25,000 per annum.
  • Opportunities for professional development and career growth.


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