Store Manager

3 days ago


Camberley, Surrey, United Kingdom Fitness Superstore (BodyPower Sports Ltd) Full time
About the Role

We are seeking a highly motivated and experienced Store Manager to join our team at Fitness Superstore. As a Store Manager, you will be responsible for leading a team of sales and customer service professionals to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities
  • Provide an outstanding in-store experience for our customers, ensuring they receive expert advice and guidance on our products.
  • Sell high-quality fitness equipment face-to-face and over the phone, achieving sales targets and exceeding customer expectations.
  • Manage and motivate a team of sales and customer service professionals, providing coaching and development opportunities to ensure they are equipped to deliver exceptional customer experiences.
  • Work closely with our customer service and operations teams to ensure efficient customer solutions and maximize sales opportunities.
  • Ensure the store maximizes profitability and meets sales targets and KPIs, with full accountability for store performance.
Requirements
  • At least 3 years management and sales experience, with a proven track record of delivering sales growth and customer satisfaction.
  • Effective leadership and the ability to motivate others, with excellent communication and interpersonal skills.
  • The ability to plan and prioritize workloads, delegate tasks, and manage multiple projects simultaneously.
  • Customer focus, with a passion for delivering exceptional customer experiences and exceeding customer expectations.
  • Excellent numerical skills, with the ability to analyze sales data and make informed business decisions.
  • Excellent IT skills, with proficiency in sales and customer relationship management software.
About Us

Fitness Superstore is a successful retail and distribution business selling through 12 stores, telephone, and website, with an annual turnover of over £30m. We pride ourselves on providing an outstanding customer service experience to every customer, and we are committed to delivering exceptional results for our customers and our business.


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