Pet Care Specialist

7 days ago


Nelson, Lancashire, United Kingdom Petstock NZ Limitied Full time
About Petstock

Petstock is a leading retail market leader across the pet care industry, with over 20 years of experience. We are inspired by pets to grow as people and provide exceptional customer service to our customers.

Job Description

The successful candidate will provide outstanding customer service, inspire and educate customers on the best care and products for their pets, and contribute to a fun, supportive culture instore.

  • Provide exceptional customer service, ensuring memorable and meaningful interactions with customers.
  • Inspire and educate customers on the best care and products for their pets.
  • Complete sales transactions, aiming to reach set store sales goals.
  • Work with team members to maintain a well-presented store, ensuring all stock is on display.
  • Stay up-to-date on pet care, products, and services provided by Petstock.
  • Contribute to a fun, supportive culture instore.
  • Maintain a strong safety mindset, promoting a culture of safety within the team.
Requirements

To be successful in this role, you will need:

  • A passion for animals and providing excellent customer service.
  • Experience in a similar retail environment.
  • Demonstrated drive to achieve and exceed sales targets.
  • Strong interpersonal skills, with the ability to build relationships and rapport with customers and team members.
  • Physical fitness, with the ability to lift products up to 20kgs.
  • Flexibility and ability to work weekends and public holidays.
Salary and Benefits

We offer a competitive salary, estimated at $NZD 45,000 - 55,000 per annum, depending on experience. You will also receive benefits including training and development opportunities, a fun and supportive work environment, and the chance to work with a passionate team who share your love of animals.


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