Technical Services Specialist
4 weeks ago
Key Responsibilities:
- Deliver on-site technical support and service for customer equipment, ensuring timely resolution of issues.
- Install, repair, and maintain equipment, including troubleshooting electrical and mechanical components.
- Conduct equipment tests and performance evaluations to guarantee optimal functionality.
- Collaborate with cross-functional teams to resolve complex technical problems.
- Document service activities, including detailed reports and relevant customer interactions.
- Provide exceptional customer service, addressing inquiries and concerns in a professional manner.
- Be open to working overtime and staying overnight as needed to meet workload demands.
Qualifications:
- Strong electrical bias with a focus on electrical, electronics, PLC (Siemens S5/S7) systems, mechanical, hydraulics, and pneumatics.
- Technical background with experience in equipment installation, repair, and maintenance.
- Solid problem-solving skills, with the ability to analyze and diagnose technical issues efficiently.
- Excellent communication and interpersonal skills, with a customer-focused approach.
- Ability to work independently and adapt to different environments and challenges.
- Valid driver's license and willingness to travel to customer sites as required.
Benefits:
- Performance-related pay structure to reward your hard work and achievements.
- Overtime paid at a rate of time and a third after 40 hours.
- Competitive salary with benefits package.
- Training and development opportunities to enhance your skills and knowledge.
- Supportive and collaborative work environment.
- Opportunity for career growth and advancement.
- Minimal out-of-hours, evening, or weekend work, with exceptions being rare and subject to prior arrangement.
- Daily travel expenses covered.
- Company-provided van for work-related purposes.
- Fuel card provided for convenient fuel purchases.
- Company credit card available for approved business expenses.
- Generous holiday entitlement of 23 to 24 days, ensuring well-deserved time off.
About Recra Consulting:
We are a recruitment agency dedicated to building long-lasting relationships with our clients and candidates. Our commitment to excellence and customer satisfaction sets us apart from other agencies. At Recra Consulting, we work closely with our clients to understand their needs and provide tailored solutions. We believe in the importance of honesty, transparency, and dedication in our relationships. Our goal is to provide the best possible service to our clients and candidates, ensuring a congenial connection and a successful partnership.
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