Financial Operations Specialist

17 hours ago

Aberdeen, Aberdeen City, United Kingdom First Bus Full time

Job Title: Financial Operations Specialist

Location: Aberdeen

About the role

The role is based in our Aberdeen City Centre offices, but we offer all our team hybrid working, as we understand how important it is to your work/life balance.

As a key member of our Financial Operations team, you will work closely with the wider Accounts Payable (AP) team, focusing on First Travel Solutions limited, to maintain the highest standards of financial accuracy and establish strong, effective working relationships with colleagues across the division.

Your role is critical in achieving our payment practices performance standards and driving best practice.

Key Responsibilities

  • Resolve invoice queries by liaising with AP, internal, and external partners.
  • Continuously look to improve Invoice Automation rates.
  • Continually review and update internal processes and procedures.
  • Work across teams to achieve set objectives/targets.

Compliance

  • Comply with the best practice for the team within Financial Operations.
  • Participate in day-to-day operation of the team as directed by the Team Leader.
  • Responsible for the effective delivery of service to internal and external partners.
  • Comply with Service Level Agreements, Task Level Descriptions (TLDs), and Key Performance Indicators.
  • Comply with the appropriate control and audit mechanisms in line with the Company policy.
  • Liaise with internal customers, group finance, internal and external auditors, and others as required.
  • Deliver a strong customer focus and quality service as part of the team.

Other Duties

  • The post holder will be expected to undertake any task consistent with the post that may be required by the business.
  • The post holder will be encouraged to recommend and be involved in the implementation of process changes to deliver continuous improvement of standard processes.

What we're looking for

  • A team player who possesses great interpersonal and communication skills, someone who is driven to deliver outstanding customer service.
  • Excellent planning and organising skills with a keen attention to detail.
  • Self-motivated and able to prioritise work to tight deadlines without supervision.
  • Flexible and adaptable with the ability to learn quickly.
  • Ability to analyse data accurately and identify actions required.
  • Excellent problem-solving skills.
  • Experience in an Accounts Payable role using accounting systems is essential.
  • Experience of working in a fast-paced, high-volume environment is essential.

Rewards & Benefits

  • Your health is important to us, which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you. This offering includes cash back benefits across optical & dental, as well as virtual GP appointments, mental health support, and nutrition and fitness advice.
  • We are also committed to your financial wellbeing and offer a platform with many discounts on high street brands and supermarkets.
  • Working at First Bus, you also receive discounted train travel for you and your family after 6 months' service, as well as a free bus pass.
  • Cycle to work scheme.
  • 25 days' holiday + bank holidays.
  • Pension scheme and chance to buy discounted First Group shares.
  • Enhanced maternity/paternity pay.
  • Flexible working.

We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.

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