Collections Expert

2 weeks ago


Greater Manchester, United Kingdom Fintelligent Search Full time

Fintelligent Search presents an exciting opportunity for a skilled Collections Expert to join their team in Manchester City Centre. This purpose-driven company specializes in innovative lending solutions for UK homeowners. The successful candidate will enjoy a competitive salary of £32,094 per annum, plus a bonus. A range of benefits includes a flexible working scheme, hybrid working after probation, and a four-day working week pilot scheme in progress. You'll also receive up to 25 days of annual leave, plus bank holidays, and your birthday off.

About the Position
  • Manage complex customer accounts exceeding 7 months in arrears.
  • Deliver outstanding customer service and establish strong relationships.
Package Details
  • Basic salary of £32,094 per annum, plus a bonus.
  • Flexible working scheme, including hybrid working after probation and a four-day working week pilot scheme.
  • Up to 25 days of annual leave, plus bank holidays and your birthday off.
  • A contributory pension scheme, matched up to 5%.
  • Long Service Awards and a cycle to work scheme.
Essential Requirements
  • Minimum 12 months of experience in consumer credit collections.
  • Proven ability to manage customer accounts and identify arrears causes.
  • Experience in collections litigation.


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