Vehicle Operations Manager

2 weeks ago


East Midlands, United Kingdom Halfords Group PLC Full time
Job Overview

We are seeking an experienced Vehicle Operations Manager to lead our Mobile Expert team. The successful candidate will be responsible for ensuring the delivery of excellent service to customers, providing technical guidance, and maintaining high standards of quality and time-efficiency.

About the Role

The role is varied, including customer-facing and technical elements, alongside field management and training of the team. You will need to be highly organised and a great communicator, with first-class communication skills and the ability to get the best out of a team.

You will be responsible for managing the team's day-to-day operations, including tyre deliveries, and ensuring all tasks are completed to a high standard. You will also provide coaching and training to new colleagues and ensure compliance with health and safety protocols.

Key Responsibilities
  • Manage and coordinate the team's daily operations
  • Provide technical guidance and support to the team
  • Ensure high standards of quality and time-efficiency
  • Train and develop new colleagues
  • Comply with health and safety protocols
Requirements

To be successful in this role, you will need:

  • Experience in a similar role or as a technician
  • Excellent communication and leadership skills
  • Ability to work independently and as part of a team
  • IT proficiency and aptitude to learn in-house systems
  • A full valid driving licence held for a minimum of 12 months
What We Offer

We offer a competitive salary of £35,000-£45,000 per annum, depending on experience. Other benefits include:

  • Store discount, with 25% off most products across Halfords and Tredz
  • Employee discount, with up to 50% off your garage bills at Halfords Autocentre
  • Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more
  • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
  • Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
  • Life assurance
  • Uniform
  • Option to join our Sharesave scheme: save to purchase shares at a 20% discount
  • Cycle to Work scheme
  • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
  • Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services


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