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London Premium Fitness Operations Head

1 month ago

London, Greater London, United Kingdom Love Recruitment Full time
Job Title: London Premium Fitness Operations Head

We are seeking an experienced Operations Head to lead the daily operations at our prestigious studios in London. The ideal candidate will have a minimum of 3 years of team management experience, preferably in the health, fitness, wellness, retail, or hospitality sector.

Key Responsibilities:

  • Ensure efficient and effective daily studio operations
  • Promptly address and resolve operational issues
  • Implement and ensure compliance with standard operating procedures
  • Conduct regular health and safety audits and train staff on procedures
  • Maintain cleanliness, organisation, and a welcoming atmosphere
  • Develop and manage the studio's budget in collaboration with the Support Hub team
  • Monitor and report on financial performance, including attendance, revenue, stock, payroll, and cost controls
  • Communicate strategic goals and decisions from the Support Hub to studio teams and act as a liaison
  • Provide feedback to senior management on strategic initiatives and studio performance

Requirements:

  • Minimum 3 years of team management experience in the relevant sector
  • Proven track record in managing change, building a team, and developing talent
  • Proven operational management experience, preferably in a fitness environment
  • High-energy attitude with a passion for service
  • Self-motivated with a strong work ethic
  • Ambitious with an entrepreneurial mindset
  • Strong leadership skills and the ability to work closely with a team
  • Ability to work effectively in a team with great people management skills
  • Understanding the importance of KPIs
  • Willingness to make member exercise experiences exceptional
  • Exceptional organisational skills and attention to detail
  • Knowledge of excellent customer service
  • Experienced in managing day-to-day health and safety
  • Able to work shift patterns, including early mornings, late evenings, and some weekends

About the Role:

This is a challenging yet rewarding opportunity to join a leading fitness supergroup in London. You will be responsible for overseeing the daily operations of our prestigious studios, ensuring smooth studio operations, delivering exceptional workouts and community experiences, and maintaining a positive environment for clients and staff.

What We Offer:

  • A competitive salary of £45,000 - £60,000 per annum
  • A fun, challenging, and rewarding work environment
  • Ongoing learning and development opportunities
  • The chance to work with a talented team of professionals