Senior Customer Insights Analyst

1 month ago


London, Greater London, United Kingdom Harnham - Data & Analytics Recruitment Full time
Senior Customer Analyst

Are you a data-driven professional looking to make a meaningful impact in the insurance industry?

We are seeking a highly skilled Senior Customer Analyst to join our team at Harnham - Data & Analytics Recruitment. As a key member of our team, you will be responsible for developing and implementing strategies to boost sales performance through data-driven insights and analysis.

Key Responsibilities:

  • Design and implement data-driven retention programs to reduce churn and improve customer lifetime value
  • Analyse customer behaviour and preferences to identify opportunities for growth and improvement
  • Monitor and improve key customer metrics to ensure alignment with business goals
  • Conduct rigorous testing on email campaigns to optimize engagement and conversion rates
  • Develop lookalike models to identify potential customers interested in multiple products, driving cross-selling opportunities

Requirements:

  • Proven experience as a data analyst or senior analyst, with a focus on improving sales and customer metrics
  • Advanced proficiency in SQL and Python for data extraction, manipulation, and analysis
  • Strong analytical skills with the ability to translate complex data into actionable insights

What We Offer:

A competitive salary of up to £75,000, plus an array of additional benefits and the opportunity to work with a globally renowned insurer.

Apply now by sending your CV to Harry Mincer via the link below.



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