IT Support Specialist

1 week ago


Sunderland, Sunderland, United Kingdom Just Eat Takeaway Full time

About the Opportunity

We are seeking a talented IT Support Specialist to join our global team. As an IT Support Specialist, you will play a key role in delivering exceptional end-user support and driving business growth.

Key Responsibilities:

  • To provide timely and effective IT support to internal end-users via various communication channels.
  • To collaborate with the EUC management team to identify and implement process improvements that drive business efficiency.
  • To work closely with cross-functional teams to ensure seamless delivery of IT services and support.
  • To maintain high levels of service quality, performance, and security across all IT systems and platforms.
  • To develop and implement strategies for delivering exceptional customer experience and driving business growth through IT initiatives.
  • To stay up-to-date with industry trends, best practices, and emerging technologies to inform IT strategy and decision-making.

Your Profile & Experience:

  • A strong foundation in IT support tools and technologies, preferably in a Windows or macOS environment.
  • Excellent communication, problem-solving, and analytical skills, with the ability to work independently and as part of a team.
  • A good understanding of operating systems (Windows 10/11, Mac OS X, Chrome OS), applications (GSuite, Atlassian products, Slack), and user/device management tools (Active Directory, Google Admin, Intune, JAMF).

What We Offer:

  • A competitive salary of £35,000 per annum, commensurate with experience.
  • A comprehensive benefits package, including health insurance, pension scheme, and paid time off.
  • The opportunity to work with a dynamic and innovative team, driving business growth and excellence in IT.

About Us:

Just Eat Takeaway is a leading food delivery company, committed to delivering exceptional customer experiences through innovative technology and excellent customer service.



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