IT Support Specialist
1 week ago
About the Opportunity
We are seeking a talented IT Support Specialist to join our global team. As an IT Support Specialist, you will play a key role in delivering exceptional end-user support and driving business growth.
Key Responsibilities:
- To provide timely and effective IT support to internal end-users via various communication channels.
- To collaborate with the EUC management team to identify and implement process improvements that drive business efficiency.
- To work closely with cross-functional teams to ensure seamless delivery of IT services and support.
- To maintain high levels of service quality, performance, and security across all IT systems and platforms.
- To develop and implement strategies for delivering exceptional customer experience and driving business growth through IT initiatives.
- To stay up-to-date with industry trends, best practices, and emerging technologies to inform IT strategy and decision-making.
Your Profile & Experience:
- A strong foundation in IT support tools and technologies, preferably in a Windows or macOS environment.
- Excellent communication, problem-solving, and analytical skills, with the ability to work independently and as part of a team.
- A good understanding of operating systems (Windows 10/11, Mac OS X, Chrome OS), applications (GSuite, Atlassian products, Slack), and user/device management tools (Active Directory, Google Admin, Intune, JAMF).
What We Offer:
- A competitive salary of £35,000 per annum, commensurate with experience.
- A comprehensive benefits package, including health insurance, pension scheme, and paid time off.
- The opportunity to work with a dynamic and innovative team, driving business growth and excellence in IT.
About Us:
Just Eat Takeaway is a leading food delivery company, committed to delivering exceptional customer experiences through innovative technology and excellent customer service.
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