5-Star Hospitality Lead

2 weeks ago


London, Greater London, United Kingdom 45 Park Lane Full time
Job Title: 5-Star Hospitality Lead

About Us: 45 Park Lane is a luxurious hotel that embodies the spirit of excellence. We strive to create a work environment that fosters growth, inclusivity, and creativity.

Job Summary: We are looking for an experienced Night Manager to lead our night team. As a key figure in our management structure, you will oversee the smooth operation of our hotel during nighttime hours, ensuring that our guests receive unparalleled service and attention to detail.

Key Responsibilities:
  1. Oversee the management of night audit procedures, including financial reporting and balancing accounts.
  2. Develop and maintain a comprehensive understanding of our hotel's operations, policies, and procedures.
  3. Cultivate strong relationships with our guests, suppliers, and colleagues, promoting a culture of exceptional customer service.
  4. Maintain accurate records and prepare detailed reports regarding night operations.

Required Skills and Qualifications: To excel in this role, you will require:
  • A minimum of 3 years' experience in hospitality, preferably in a 5-star luxury hotel.
  • Proven leadership skills, with a track record of motivating and guiding teams to achieve exceptional results.
  • Exceptional communication and interpersonal skills, with the ability to build strong relationships with stakeholders.

Benefits: As a valued member of our team, you will enjoy a comprehensive package of benefits, including:
  • An estimated annual salary of £40,000 - £60,000, based on your level of experience.
  • Complimentary stays with breakfast at Dorchester Collection Hotels, allowing you to relax and unwind in style.
  • Discounts on food and beverages at select bars and restaurants within the Dorchester Collection, enabling you to indulge in culinary delights.
  • Employee perks, such as access to the Aviva Private Pension scheme and seasonal ticket loan, supporting your overall well-being and career development.


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