Director of Client Success
3 days ago
We are looking for an experienced Director of Client Success to join our team at IDR Group. In this role, you will be responsible for driving performance for our clients above clear service levels by continuously improving our processes, inspiring our team, and optimising our technology. Our web platform developed in-house enables us to deliver efficiently, accurately, and on time.
Key Responsibilities:- Client Profile Creation
- Create a clear profile of each of our existing clients, their future activity, and how we can help them succeed.
- Performance Reporting
- Provide clear performance reporting vs our group Service Level Agreement and forecast future requirements on a rolling basis.
- Management Information Review
- Review and enhance management information and reporting systems.
- Proven Experience
- Proven experience as a Senior Operational or similar executive leadership role in a fintech or financial services organisation.
- Global Financial Regulations
- In-depth knowledge of global financial regulations, especially KYC requirements.
- Technology Integration
- Strong understanding of technology and its integration into financial services.
- Advanced Degree
- Advanced degree in business, finance, or a related field.
- Competitive Compensation Package
- Estimated salary: R1 200 000 - R1 500 000 per annum.
- Medical Aid
- Hybrid/Remote Working Arrangements
- Opportunities for Professional Growth and Career Advancement
- Private Medical Insurance
- 20 Days Annual Leave
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Client Success Director
4 days ago
London, Greater London, United Kingdom Fnatic Group Full timeAbout the PositionWe are seeking an experienced Client Success Director to join our team at Fnatic Group. In this role, you will be responsible for leading and managing our client success function, ensuring seamless delivery of our services, and driving long-term business growth through exceptional customer service.As a Client Success Director, you will...
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Client Success Director
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Director of Client Success
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Client Success Director
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Client Success Director
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Client Success Director
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Client Success Director
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Global Client Success Director
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Senior Director of Client Success
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Client Success Director
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London, Greater London, United Kingdom Pinterest Full timeAbout the Job:We are seeking a Client Success Director to join our team at Pinterest. As a key member of our sales organization, you will be responsible for driving revenue growth and building strong relationships with clients in the Retail/Fashion industry.Key Responsibilities:Develop and execute client success strategies that drive revenue growth.Build...
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Client Success Director of Operations
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London, Greater London, United Kingdom Flexciton Full time**Job Overview**Flexciton is a leading innovator in the semiconductor industry, driving the 4th industrial revolution with cutting-edge AI solutions. We're seeking an exceptional **Client Success Director**, who will spearhead client implementation services and drive growth through effective team leadership and strategic collaboration.As a key member of our...
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IT Director for London Portfolio
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Client Engagement Director
4 weeks ago
London, Greater London, United Kingdom Ministry of Justice Full timeJob Title: Client Engagement DirectorLocation: LondonSalary: £62,000 - £72,000 per annumAbout the RoleWe are seeking an experienced Client Engagement Director to lead our client engagement efforts. The successful candidate will be responsible for developing and implementing strategies to engage with our clients, as well as providing leadership and guidance...