Operational Technology Specialist

7 days ago


Stevenage, Hertfordshire, United Kingdom Skills Alliance Full time

Job Title: Operational Technology Specialist

Job Summary:

We are seeking an experienced Operational Technology Specialist to join our team at Skills Alliance. In this role, you will be responsible for the implementation, support, and administration of OT hardware, software, and infrastructure in our biopharmaceutical laboratories and manufacturing environments.

Key Responsibilities:

  • Provide ongoing support for OT hardware, software, and system connectivity, ensuring integration with PC systems.
  • Perform systems administration and operational support for OT environments, including laboratory software, process control systems, and plant instrumentation.
  • Collaborate with system owners to define user requirements, ensuring OT system designs meet business needs.
  • Monitor, manage, and optimize complex OT platforms and equipment, ensuring high performance and uptime.
  • Lead and provide guidance on OT-related projects, from software/systems implementation to validation and integration into operations.
  • Act as a liaison between operations, QC, IT, third-party vendors, and Engineering to troubleshoot and resolve issues.
  • Ensure OT systems are maintained according to GxP, GMP, and cybersecurity standards, particularly ISA-95 security principles.
  • Stay ahead of the OT technology roadmap by planning upgrades for legacy systems and ensuring critical systems are patched and up to date.
  • Manage risks related to OT hardware and software, ensuring stability, security, and availability across systems.
  • Provide hands-on operational support for OT environments, including setup, configuration, and troubleshooting.
  • Contribute to GxP-compliant system documentation, test plans, and user acceptance testing.

Requirements:

  • 5+ years of experience in IT design, build, and operational support.
  • 3+ years in a similar role, supporting systems in a laboratory or manufacturing environment, ideally in the healthcare or pharmaceutical industry.
  • Strong understanding of GxP and GMP compliance in a highly regulated environment.
  • Hands-on experience with IT infrastructure, networking, Active Directory (AD), and Windows operating systems.

Preferred Qualifications:

  • Experience in developing design patterns and implementation standards.
  • Experience with creating and maintaining system implementation and operational procedures.
  • Degree in Information Technology, Engineering, or a related field.
  • Understanding of ISA-95 / Purdue Framework.
  • Technical knowledge of integration techniques and communication protocols.

Why Join Our Team:

At Skills Alliance, we are committed to delivering high-quality biopharmaceutical products and services. As an Operational Technology Specialist, you will play a critical role in ensuring the smooth operation of our OT systems, supporting our manufacturing processes, and contributing to our commitment to quality and safety.



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