Team Leader
4 weeks ago
Unlock Your Potential as a Team Leader at SSP Group
As a Team Leader at SSP Group, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations. You will guide and support your colleagues, maintaining a safe working and dining environment, and be the go-to person for day-to-day queries.
Key Responsibilities:
- Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations.
- Guide and support your colleagues, maintaining a safe working and dining environment.
- Coordinate team efforts, overseeing the unit's opening and closing, ensuring operational excellence.
- Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
- Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.
Why Choose SSP Group?
At SSP Group, we offer a dynamic and inclusive work environment, with a range of benefits, including:
- 75% discount on your meal while on shift.
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply)
- Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP Group, and we have a variety of networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.
Requirements:
- At least 1 year experience working as a supervisor in hospitality or retail role.
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