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Retail Store Supervisor

2 months ago

Cardiff, Cardiff, United Kingdom Mamas & Papas Full time
About the Role

We are seeking an exceptional Store Supervisor to join our team at Mamas & Papas Cardiff, Culverhouse Cross store within M&S. As a Store Supervisor, you will be responsible for leading a small team of Sales Consultants, working closely with the Mamas & Papas store Manager or Management teams to achieve store results and deliver an exceptional customer experience.

Key Responsibilities
  • Lead a team of Sales Consultants to achieve sales targets and provide excellent customer service
  • Work closely with the store Manager or Management teams to develop and implement sales strategies
  • Monitor and control store operations, including stock management and visual merchandising
  • Provide coaching and development opportunities for Sales Consultants to enhance their skills and knowledge
  • Contribute to the creation of a positive and inclusive store environment
What We Offer

We are a business that cares, and we offer a range of benefits to our employees, including:

  • 33 days holiday, increasing up to 40 with service
  • Buy & Sell holiday schemes
  • Company Bonus Schemes
  • Employer pension contribution from day 1 enrolment
  • Significant staff discounts for family & friends from our shops & online
  • Ongoing offers & discounts across a variety of external organisations
  • Subsidised health & critical illness cover and insurances
  • Supportive family related leave policies
  • Support for Loss and Bereavement
  • A Menopause Friendly Employer
  • Employee Recognition and Appreciation Schemes
Why Join Us?

Mamas & Papas is a business that is passionate about providing exceptional customer service and creating a positive and inclusive store environment. We are committed to championing people of all cultures, ethnicities, and gender preferences, and celebrating diversity in all its forms. We are proud to have been recognised as a finalist in the Retail Week 'Happiest Retailer to Work For' award and a winner of the Retail Week 'Best Retailer' under £250m award.