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Housing Implementation Specialist

2 months ago

Manchester, United Kingdom NEC Software Solutions Full time

Job Title: Housing Implementation Specialist

About the Role:

We are seeking an experienced Housing Implementation Specialist to join our UK-based team at NEC Software Solutions. As a key member of our Housing team, you will play a crucial role in implementing NEC Housing systems for the not-for-profit social housing sector.

Key Responsibilities:

  • Provide expert guidance on implementing NEC Housing systems, focusing on configuration and build.
  • Offer excellent advice to current customers using NEC Housing.
  • Ensure customers are satisfied with our services and provide positive feedback.
  • Create and maintain training courses and solution design manuals for customers and internal teams.
  • Stay up-to-date with the latest developments in social housing management.
  • Be flexible and available for travel throughout the UK to visit customer and company sites.

Qualifications:

  • Proven expertise in using NEC Housing, ideally with experience in Allocations, Rents, or Service Charge Modules.
  • Demonstrated expertise in implementing housing systems, with a strong focus on system configuration and build.
  • Proven track record of providing high-quality consultancy services to customers, including Local Authority Housing, ALMOs, or Housing Associations.
  • Ability to consistently achieve positive customer feedback through effective delivery of consultancy and training services.
  • Proficiency in creating and maintaining training materials, including courses and solution design manuals for customers.
  • Proficiency in handling multiple parallel projects.

Desirable Skills:

  • Experience in creating, configuring, and implementing NEC Housing system modules.
  • Working knowledge of Unix and/or SQL.

What We Offer:

  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
  • 25 days paid holiday with the option to buy/sell.
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.
  • A fantastic selection of flexible benefits to suit your individual needs.

Additional Information:

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.