Patient Coordinator

1 month ago

Beckenham, Greater London, United Kingdom Circle Health Group Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Administrator to join our team at Circle Health Group. As a key member of our administrative team, you will play a vital role in ensuring the smooth running of our patient administrative processes.

Key Responsibilities
  • Contribute to the efficient management of patient queries and referrals, ensuring timely and professional responses.
  • Provide exceptional customer service to patients, visitors, consultants, and staff, maintaining a positive and welcoming environment.
  • Manage referrals from the Referral Management Centre, adhering to the 18-week Referral to Treatment timescales and ensuring seamless patient journeys.
Requirements
  • Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.
  • Proficient in the use of a PC, including software and systems.
  • Basic financial awareness.
  • Previous administration experience in a private healthcare environment.
What We Offer
  • Competitive starting salaries and access to a wide range of employee benefits.
  • Private Pension Scheme.
  • Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions.
  • Friends & Family Hospital Discounts.
  • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
  • Non-contributory life insurance.
  • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
  • Access to resources, tools, and services to support your wellbeing.
  • Employee recognition programmes.
  • Industry leading training and development opportunities.
About Us

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. We strive to attract candidates with diverse experiences, backgrounds, identities, or expressions, skills, work styles, and more. We are proud to be a Gold member of the Armed Forces Covenant and welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and Disability Confident Employer.

We're passionate about creating an environment where our people can thrive, grow, and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious, and creative, and are at the core of our purpose and culture.

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