Service Consultant

3 weeks ago


Slough, Slough, United Kingdom Sytner Full time
About the Role:

We have an exciting opportunity for a motivated Service Advisor to join our team at Sytner MINI Slough.

As a Sytner Service Advisor, you will provide exceptional customer care and act as the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, keeping customers up-to-date at every stage while answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles are ready on time. Additionally, you will be able to provide the best advice on our products and services to our customers.

This is a challenging role where customer care always comes first. You will take the time to talk to people, build genuine rapport, and identify exactly what our customers want and need.

Sytner Service Advisors work a variety of flexible patterns, which can include weekends to ensure we provide our customers with the highest possible levels of service.

About You:

We welcome applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by MINI to support your career.

Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment.

Working knowledge of Kerridge would be advantageous, but not essential.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

Key benefits include:
  • Enhanced Holiday Entitlement – 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work


We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please

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