Customer Service Technician

5 days ago

Plymouth, Plymouth, United Kingdom M Group Services Full time
About The Role

Customer Leakage Technician

Morrison Water Services is seeking a skilled and motivated Customer Leakage Technician to join our team in Plymouth and the surrounding areas.

As a Customer Leakage Technician, you will be responsible for identifying and repairing leaks on the water network and customer supply pipes. You will work closely with our experienced technicians to deploy the latest technology and innovations to ensure the highest level of service delivery.

This is an excellent opportunity to start your career in the water industry, with no previous experience required. We are looking for individuals who are keen to develop a career in Leakage and are committed to supporting our long-term goals.

As a valued employee of M Group Services, you will be entitled to a range of benefits, including a contributory pension scheme, company van and fuel card, and access to our retail discounts portal.

Key Responsibilities
  • Proactively complete classroom and on-the-job training and learning, including but not limited to:
  • Complete the required course modules to attain qualifications
  • Work with our experienced technicians to identify leakage on the water network and customer supply pipes
  • Visit customer properties, engage with members of the public, and our clients
  • Work with our contract partners to deploy the latest technology and innovations
  • Health and Safety
  • National Water Hygiene Certification
  • Streetworks Certification
  • Deployment of acoustic loggers
  • Active leakage detection
What We Offer
  • Contributory Pension Scheme
  • Company Van and Fuel Card (Business Use Only)
  • Access to our retail discounts portal
  • Cycle to work Scheme
  • Enhanced Maternity and Paternity leave
  • 1 days' annual leave plus 8 days' bank holiday, rising to 25 with continuous service. (plus 8 bank holidays)
About Us

M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service.

We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.

We recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.

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