Savings Support Specialist
1 week ago
**About Ultimate Banking**
At Ultimate Banking, we believe in putting our customers at the heart of everything we do. Our team is passionate about delivering first-class customer service, and as a Savings Support Specialist, you will play a vital role in achieving this goal.
**The Role**
We are seeking an experienced customer service professional to join our operations team as a Savings Support Specialist. In this role, you will be responsible for supporting our members with their inquiries and requests arising from their interactions with our online service.
**Key Responsibilities**
- Provide exceptional customer service through various communication channels.
- Set up nominated accounts for both online and branch customers.
- Establish new accounts for our online customers and send verification codes for access.
Requirements
- Experience in customer-facing roles, ensuring exceptional service experiences.
- Excellent written and verbal communication skills.
What We Offer**
- Competitive salary: £25,000 - £30,000 per annum.
- Opportunities for career growth and development.
- Regular volunteering opportunities to give back to the community.
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