Savings Support Specialist

1 week ago


Newbury, West Berkshire, United Kingdom Ultimate Banking Full time

**About Ultimate Banking**

At Ultimate Banking, we believe in putting our customers at the heart of everything we do. Our team is passionate about delivering first-class customer service, and as a Savings Support Specialist, you will play a vital role in achieving this goal.

**The Role**

We are seeking an experienced customer service professional to join our operations team as a Savings Support Specialist. In this role, you will be responsible for supporting our members with their inquiries and requests arising from their interactions with our online service.

**Key Responsibilities**

- Provide exceptional customer service through various communication channels.

- Set up nominated accounts for both online and branch customers.

- Establish new accounts for our online customers and send verification codes for access.

Requirements

  • Experience in customer-facing roles, ensuring exceptional service experiences.
  • Excellent written and verbal communication skills.

What We Offer**

  • Competitive salary: £25,000 - £30,000 per annum.
  • Opportunities for career growth and development.
  • Regular volunteering opportunities to give back to the community.


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