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Business Operations Analyst
2 months ago
Job Summary:
The Sales Operations function is a critical component of the Aspen Technology business, providing best-in-class deal management support to sales teams. The Deal Desk Analyst plays a key role in supporting the local regional sales team, helping them achieve their sales objectives each quarter.
Key Responsibilities:
- Generate both standard and non-standard quotes to support sales efforts, including software, maintenance renewals, and services-related orders.
- Provide support and assistance to the Sales team as needed to support the quote to contract process.
- Administer the Authorization and Approvals policy (A&A policy), coordinating the approval process by obtaining approvals per policy and ensuring compliance to both process and policy.
- Manage the Order Process, preparing quotes, reviewing for accuracy and completeness, and obtaining required approvals per policy.
- Update in-house CRM systems to ensure up-to-date information is readily available.
- Provide general data to Finance to close orders and process them for invoicing.
- Support license administration by preparing required documentation, ensuring customer requirements from quotes and contracts are accurately reflected in the license configuration details.
Requirements:
- Experience working on commercial quotes, commercial/technical proposals, order preparation, and ERP systems.
- Knowledge of back-office business applications such as Epicor, Oracle, and Salesforce.
- Intermediate knowledge of Excel.
- Language requirements: English (required), second language skills would be advantageous but are not essential.
