Aveda Product Consultant

6 days ago


Cambridge, Cambridgeshire, United Kingdom Aveda Full time
Aveda is seeking a highly skilled and passionate Retail Advisor to join our team in Cambridge.

We are looking for an individual who can demonstrate exceptional customer service skills, with the ability to provide inspirational and authentic experiences for each customer.

As a key member of our retail team, you will be responsible for ensuring that every customer has a unique and memorable experience while shopping at Aveda. This includes providing personalized product recommendations, answering questions about our products and services, and creating a welcoming atmosphere in-store.

Key responsibilities include:

  • Providing exceptional customer service and ensuring a high level of customer satisfaction
  • Maintaining a thorough knowledge of Aveda products and services to provide accurate information and recommendations to customers
  • Creating a positive and welcoming in-store experience through effective visual merchandising and store displays
  • Working collaboratively with colleagues to achieve sales targets and meet business objectives

We offer a competitive salary of £25,000 per annum, plus a range of benefits including commission scheme eligibility, annual leave and family leave, product discount/staff product concession monthly credit spend allowance across many ELC brands, mental health wellbeing initiatives, benefits platform with exclusive discounts and offers, work life connections – employee assistance programme, and extensive training & development offering.

Qualifications

About You

  • You will have a passion for people and a desire to provide exceptional customer service
  • Experience styling with hot tools is desirable but not essential
  • Ability to demonstrate a high level of creative and technical expertise
  • Flexible availability across days/hours
  • Proof of right to live and work in the country

Job Details

Location: GB-ENG-Cambridge

Job Type: Standard

Schedule: Part-time

Shift: Variable



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