Department Lead

5 days ago


London, Greater London, United Kingdom H&M group Full time

Job Summary: We are seeking a highly motivated and experienced Department Lead to join our team at H&M Group.

About the Role: As a Department Lead, you will be responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.

Key Responsibilities:

  • You will lead with a vision to secure the best experience for all our colleagues and customers.
  • You will evaluate your team's performance, provide regular feedback, and support succession through their development and training.
  • You will analyse and follow up on Sales & Profit KPI's for your department.
  • You will ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.

Requirements:

  • Management experience in a customer-facing environment.
  • Previous experience of leading and managing teams.
  • A passion for profitability and people.

Additional Information: Availability 7 days fully flexible, weekends included. We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.

Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world.


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