Transformation Strategy Director

3 weeks ago


London, Greater London, United Kingdom CER Financial Full time
About the Role

As a key member of our team at CER Financial, we are seeking an experienced Transformation Strategy Director to join our organization. This role offers an exciting opportunity to work in a dynamic environment where you will be responsible for designing the target state, prioritizing the transformation budget, and managing programme and project design and delivery.

Responsibilities:
  • Manage ongoing offshoring services against contractual terms, focusing on monitoring KPIs and service credits.
  • Draft Statements of Work (SoWs) and support functional leads in translating their requirements into contractual terms.
  • Provide category expertise and knowledge to support Business Process Outsourcing (BPO).
  • Offer BPO market insights and best practices.
  • Coordinate with business leads to track and maintain progress on saving initiatives.
  • Produce and embed outputs to ensure commercial and contractual negotiations remain on track.
  • Collaborate with the Legal Department to finalize contracts appropriately.
  • Lead and support commercial and contractual negotiations.
  • Align offshoring requirements with the America's Division.
  • Ensure accurate reporting of savings, pipeline, milestones, risks, issues, and compliance to line management and governance forums.
  • Participate in procurement-related meetings, project reporting, and governance.

Salary Range: $150,000 - $220,000 per annum.



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