Business Growth Coordinator
2 weeks ago
We are seeking an enthusiastic individual to join our friendly and high-performing Payouts team at Carloans 365 as a result of continued business growth.
Key Responsibilities:
- Coordinate the processing of loan payouts for customers in adherence to CL365 policies and FCA regulations.
- Serve as the primary point of contact for customers during the payout process, providing clear communication regarding payout timelines and documentation requirements.
- Address customer inquiries and concerns relating to the payout process.
- E nsure all required documentation is accurately completed and submitted by customers for payout processing.
- Stay informed about industry regulations, compliance requirements, and best practice.
Requirements:
- Some experience in an administrative or telephone-based role - we're very open to background, we're focused on the right attitude and mindset.
- Excellent attention to detail and organisation skills.
- Great communication skills; the ability to build rapport over the phone with customers, lenders, and dealerships.
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers and internal stakeholders.
- Detail-oriented with a high level of accuracy in data entry and documentation management.
Further Details:
- £25,000 basic + commission – OTE of £28,500.
- 5 days per week, 9.30am - 6pm– 2 Saturdays per month allocated on a rota basis, no Sundays.
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