Business Growth Coordinator

2 weeks ago


Manchester, United Kingdom Carloans365 Full time

We are seeking an enthusiastic individual to join our friendly and high-performing Payouts team at Carloans 365 as a result of continued business growth.

Key Responsibilities:

  • Coordinate the processing of loan payouts for customers in adherence to CL365 policies and FCA regulations.
  • Serve as the primary point of contact for customers during the payout process, providing clear communication regarding payout timelines and documentation requirements.
  • Address customer inquiries and concerns relating to the payout process.
  • E nsure all required documentation is accurately completed and submitted by customers for payout processing.
  • Stay informed about industry regulations, compliance requirements, and best practice.

Requirements:

  • Some experience in an administrative or telephone-based role - we're very open to background, we're focused on the right attitude and mindset.
  • Excellent attention to detail and organisation skills.
  • Great communication skills; the ability to build rapport over the phone with customers, lenders, and dealerships.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with customers and internal stakeholders.
  • Detail-oriented with a high level of accuracy in data entry and documentation management.

Further Details:

  • £25,000 basic + commission – OTE of £28,500.
  • 5 days per week, 9.30am - 6pm– 2 Saturdays per month allocated on a rota basis, no Sundays.


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