Customer Service Specialist

1 week ago


Bicester, Oxfordshire, United Kingdom NEXT Full time

About the Role:

As a Sales Team Member at NEXT, you will play a vital part in delivering outstanding customer service and driving sales. You will be responsible for providing fast and friendly service to our customers, helping them find the perfect products.

You will also be required to share your passion and knowledge about our amazing products with customers, working in all areas of the store including sales floors, stockrooms and processing deliveries. Additionally, you will take control of your own development, identifying areas for improvement and seeking training and support when needed.

We are looking for a great communicator who is always looking for ways to help, with a friendly, calm and efficient demeanor even on busiest days. You should be excited about the challenge of a varied and fast-paced job, and be flexible, supportive and always ready to go the extra mile.

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to the relevant Home Office requirements on skills level not being met.

As part of your application, you will be required to complete an online assessment consisting of a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial Interview so we can have a chat to find out more about you.

To be considered for this position, you must not have had an unsuccessful online assessment in the last 6 months. The estimated salary for this role is around £12.50 per hour, with flexible working options available. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one.



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