Store Manager

3 weeks ago


Southampton, Southampton, United Kingdom Charles Tyrwhitt Full time
About the Role

The Store Manager will be responsible for leading and motivating the store team to achieve sales targets, KPIs, and compliance. This will involve coaching and developing the team, as well as promoting the company culture and values. The ideal candidate will have previous experience as a Store Manager and possess excellent customer service and relationship building skills.

Key Responsibilities

* Lead and motivate the store team to achieve sales targets and KPIs
* Coach and develop the team to improve performance and productivity
* Promote the company culture and values to the team and customers
* Identify sales opportunities and generate corporate activity and new business

Requirements

* Previous experience as a Store Manager
* Excellent customer service and relationship building skills
* Strong planning and organisation skills with the ability to maintain a long-term vision
* A highly commercial approach with strong analytical, oral and written communication skills

About Us

Charles Tyrwhitt is a leading retailer of men's clothing and accessories. Our purpose is to 'make it easy for men to dress well'. We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.

Our Culture

We believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better.

What We Offer

* Competitive salary and an excellent quarterly bonus scheme
* Uniform - retail colleagues are entitled to a uniform outfit allowance which is refreshed every 6 months
* A entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward
* You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company
* We will help you get to work too We have a great cycle to work scheme and relocation packages to support career development
* We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly
* We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos
* The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage

Why Join Us

At Charles Tyrwhitt, we believe in empowering our people to be the best version of themselves. We offer a supportive and collaborative environment where you can grow and develop your skills. If you're passionate about retail and customer service, and want to be part of a dynamic and entrepreneurial team, then we'd love to hear from you.
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