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Spa Therapist

2 months ago

York, York City, United Kingdom Malmaison Full time
Job Title: Spa Therapist

We are seeking a skilled and experienced Spa Therapist to join our team at Malmaison York. As a Spa Therapist, you will be responsible for providing exceptional customer service and delivering high-quality spa treatments to our guests.

Main Responsibilities:
  • Carry out a range of spa treatments to a high standard, including REN treatments.
  • Maintain the standards of the spa by supervising the team and ensuring that all areas of the spa are kept clean and tidy.
  • Welcome clients into the spa for their treatments in a 5-star manner.
  • Book in clients on the spa computer system and take phone calls.
  • Achieve retail targets by promoting and selling spa products to our guests.
  • Build a regular client base by providing exceptional customer service and delivering high-quality treatments.
What We Offer:
  • Competitive rates of pay.
  • Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality.
  • Discounted friends and family room rate with 50% off the best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros.
  • Fully funded apprenticeship programmes that support you in developing your career.
  • High street discounts on a range of high street shops, experiences, holidays, and much more.
  • Cycle to work scheme – save up to 40% on a wide range of bikes.
  • Healthcare cash plans – dental, optical, medical, and more available from £5 per month.
  • Referral schemes that pay up to £1500 (just for getting your mates jobs).
  • A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
  • We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
  • We work with Wagestream giving instant access to your pay as it's earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary.
  • We offer a Loyalty Bonus that pays up to 50% of your monthly salary every 6 months – just for doing your job.
  • We also offer complimentary stays on your 1st, 3rd, and 5th anniversary with Dinner, Bed & Breakfast.
  • We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
  • We have an Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Sustainability Goals:
  • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
  • We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year-round.
  • We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
  • Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.