Electrical Service Technician
5 days ago
We are committed to building a diverse and inclusive team and welcome applications from everyone.
Role: Electrical Service Technician Apprentice
Location: Field-based in Runcorn, Cheshire
Contract: Electrical, Electronic Product Service and Installation Engineer Level 3 Apprenticeship (up to 36 months)
Package: Competitive salary, company van, and large company benefits
Key Responsibilities:- Develop skills and abilities to provide customers with a professional, efficient maintenance and repair service while ensuring full customer satisfaction.
- Provide technical service to customers, including installation, maintenance, and repair of equipment, ensuring customers receive a satisfactory service in line with agreed service level agreements.
- Maximize revenue by identifying potential business and professional service opportunities while carrying out day-to-day duties.
- Manage and control account stock to improve first-time fix levels to customers and minimize stock losses.
- Willing to commit to online learning and portfolio building of average 4 hours per week.
- Hold a minimum of Level 2 in English and Maths prior to the programme, otherwise this will need to be completed during the apprenticeship.
- Ability to work autonomously.
- Some basic knowledge of electrical/mechanical engineering, fault-finding techniques.
- Strong IT skills.
- Hold a full UK driving license.
- Excellent interpersonal and customer handling skills.
- This role requires travel throughout a designated area (Runcorn) and is in 24/7 print environments, therefore a flexible approach to work is required.
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