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Deputy Freight Manager
2 months ago
**Job Title:** Deputy Freight Manager - Logistics Specialist
**Job Summary:** We are seeking a highly experienced and skilled Freight Forwarding Team Lead to join our team at Freight Personnel. As a Deputy Freight Manager, you will play a key role in ensuring the timely and accurate movement of multimodal freight, maintaining effective communication with customers and suppliers, and delivering exceptional levels of customer service.
Key Responsibilities:
- Manage all aspects of sea, air, and trailer import and export shipments
- Monitor cargo movements and keep customers updated
- Liaise with customers, carriers, and customs brokers
- Ensure accurate and timely data entry into our operating system
- Interact with customers, airlines, hauliers, and overseas partners to ensure the completion of each shipment in accordance with the individual customer's requirements
- Create and maintain accurate records of cargo movements
- Work closely as part of a small team to deliver excellent customer service
- Prepare customs declarations in line with guidelines and submit to HMRC in a timely manner
- Organize, coordinate, and follow up on international freight transportation via all modes
- Contribute to maintaining strong relationships with all suppliers
- Ensure accurate and timely responses to all communication
- Retail and store all shipment documentation and correspondence on internal system
- Ensure compliance with all legislation on freight movements
- Work closely with internal and external customers
- Focus on customer service
- Month-end invoicing compliance
- Assist senior forwarders and Shipping Manager as required
- Ensure all reports, including internal and customer-specific, are completed
Requirements:
- Multi-modal freight forwarding experience from within a freight forwarding company
- Managed or supervised a small freight forwarding team
- Ability to communicate effectively at all levels
- Good working knowledge of customs procedures relating to imports and exports
- Letter of credit knowledge is desirable
- Excellent customer service experience
- Experience of arranging the full freight cycle shipment/deliveries, invoicing, and all other functions as required
Benefits:
- Competitive salary: £38,000 to £45,000
- Company car
- 24 days holiday plus bank holidays
- Workplace pension
- Monday to Friday, 08:30hrs to 17:00hrs
