Meetings and Events Operations Manager

2 weeks ago


London, Greater London, United Kingdom PPHE Hotel Group Full time
About Us

Park Plaza is a renowned hospitality group that caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities.

Job Overview

We are seeking an experienced Meetings and Events Operations Manager to join our team. As a key member of our operations department, you will be responsible for ensuring the smooth execution of events and meetings.

Salary and Benefits

The successful candidate will receive a competitive salary of £14.04 per hour, plus excellent benefits, including heavily discounted hotel rates in Europe, 50% F&B discounts at our restaurants and bars, and access to our Benefit Hub, offering discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.

Responsibilities
  • Manage the day-to-day service in a Meetings and Events Operations environment
  • Ensure all F&B services are delivered in a timely manner according to Event Orders
  • Oversee junior team members delivering on client expectations
  • Cross-check service requirements with Floor Managers and other relevant departments
  • Suggest improvements to the department and continuously strive for best practices and high customer satisfaction
Requirements
  • Good command of English, both verbal and written
  • Excellent customer service attitude, positive and charismatic with an eye for the customer
  • Natural team player, able to easily connect and work with others
  • Flexibility and adaptability are crucial in this role
Join Our Team

As a Meetings and Events Operations Manager, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are the same. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply.



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