Luxury Retail Store Lead

3 weeks ago


London, Greater London, United Kingdom Tapestry Full time

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

About Us

We embody the spirit of Coach, a brand known for its high-quality products and dedication to excellence.

The Opportunity

We are seeking an experienced Assistant Store Manager to join our team in this key role. The successful candidate will be responsible for leading the store team, driving sales growth, and delivering exceptional customer experiences.

Main Responsibilities:

  • Lead the store team to achieve sales targets and exceed customer expectations
  • Develop and implement strategies to drive sales growth and improve customer engagement
  • Maintain high levels of customer service and ensure seamless execution of Coach Service standards
  • Collaborate with the store manager to achieve business objectives and develop the store team
  • Ensure compliance with all Coach Standards and policies

Requirements:

  • Experience in a retail management role, preferably in luxury retail
  • Proven track record of delivering sales growth and improving customer engagement
  • Strong leadership and communication skills, with the ability to motivate and develop a high-performing team
  • Excellent customer service skills, with a focus on delivering exceptional experiences
  • Ability to work flexible hours, including evenings and weekends

What We Offer:

  • A competitive salary of $60,000 - $80,000 per year
  • A comprehensive benefits package, including health insurance, 401(k), and paid time off
  • Ongoing training and development opportunities to help you grow your career
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration

Why Join Us?

At Tapestry, we pride ourselves on creating a workplace culture that values diversity, inclusivity, and innovation. We believe in empowering our employees to reach their full potential and contribute to our success.



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