Store Service Excellence Coordinator

5 days ago


North East, United Kingdom DSW Inc. Full time
Job Description

As a Store Service Excellence Coordinator at DSW Inc., you will play a key role in ensuring customers have a positive experience by maintaining DSW store standards and completing tasks related to daily open/close, including store cleaning, recovery, and maintenance.

The successful candidate will maintain an exceptional in-store experience by modeling excellent customer service behaviors and responding to customer requests and feedback with urgency.

The estimated salary for this role is $42,000 - $58,000 per year, depending on location and experience.

Responsibilities
  1. Maintain an exceptional In-Store Experience by modeling excellent customer service behaviors and responding to customer requests and feedback with urgency.
  2. Ensure customers have a positive experience by maintaining DSW store standards and completing tasks related to daily open/close, including store cleaning, recovery, and maintenance.
  3. Collaborate with the store leadership team to understand and follow policy and procedure.


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