Retail Store Operations Manager

4 days ago


Exeter, Devon, United Kingdom Marie Curie UK Full time

We are seeking a highly skilled and experienced Retail Store Operations Manager to join our team in Exeter.

The successful candidate will be responsible for supporting the achievement of sales within the shop, while also leading by example to create an inviting store environment that encourages sales and promotes excellent customer service.

This is a fantastic opportunity for someone with strong retail management experience, preferably in fashion/clothing, to showcase their skills and passion for delivering exceptional results.

Key responsibilities include:

  • Sales management and performance analysis
  • Cash handling and financial management procedures
  • Team leadership and development
  • Customer service and relations

We offer a competitive salary of £12,492.48 per annum, as well as a range of benefits including:

  • Season ticket loan
  • Pension scheme
  • Marie Curie Group Personal Pension Scheme
  • Loan schemes for bikes; computers and satellite navigation systems
  • Introduce a friend scheme
  • Childcare cost support (TC apply)
  • Blue Light Card entitlement
  • Benefit-Hub Discount Scheme
  • Life assurance
  • Eye care

Additional benefits include:

  • Annual leave allowance: 25 days plus 8 public holidays (pro rata)
  • Competitive parental/sick leave policy
  • Continuous Professional Development
  • Industry leading training programmes
  • Flexible working
  • Free DBS

To succeed in this role, you will need:

  • Excellent customer service skills with an ability to communicate with tact and discretion
  • Strong leadership skills with proven line management experience
  • A compassionate individual with a passion for the Marie Curie brand

Please submit your application, including your most recent CV and a cover letter detailing your experience and how you meet the person specification.



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