Customer Experience Improvement Professional
4 days ago
Professional Profile
We are seeking a Customer Experience Improvement Professional to join our team at Lidl. The successful candidate will have a strong passion for delivering exceptional customer experiences and driving business growth through data-driven insights.
About the Role
The Customer Experience Improvement Professional will work closely with cross-functional teams to analyze customer feedback and data, identify areas for improvement, and develop actionable recommendations for enhancement.
Responsibilities
- Analyze customer feedback and data to identify areas for improvement
- Develop actionable recommendations for customer experience enhancement
- Collaborate with cross-functional teams to implement changes and improvements
- Monitor and evaluate the effectiveness of customer experience initiatives and make recommendations for further improvement
Requirements
- Bachelor's degree in a relevant field (e.g., business, marketing, psychology)
- 2:2 degree or above in any discipline by September 2025 or graduated no earlier than September 2023
- Legally entitled to work in the UK on a full-time basis
- Lived in the UK or willing to relocate within a one-hour commute of Lidl GB Head Office
- Strong analytical skills and ability to interpret data
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively as part of a team
- Self-motivated and proactive approach to work
- Basic understanding of Excel and PowerPoint
What We Offer
- Competitive salary of £40,000 per annum, plus 10% London Weighting allowance
- 30 days holiday (pro rata) per year
- Pension scheme
- Free onsite gym membership
- 10% in-store discount
-
Customer Experience Improvement Specialist
1 week ago
London, Greater London, United Kingdom Vodafone Full timeAbout the RoleWe are seeking an experienced professional to join our team as a Customer Experience Improvement Specialist, based in London. As part of our hybrid working approach, you will have the flexibility to work from home or in our office 2-3 days per week.Your primary responsibility will be to identify and implement customer experience changes...
-
Experience Manager
2 weeks ago
London, Greater London, United Kingdom Vodafone Full timeAbout the RoleWe are seeking an experienced manager to join our team as a Customer Experience Improvement Manager. As a key member of our end-to-end customer experience team, you will be responsible for understanding and driving the customer experience changes required to meet our strategic ambitions.The role is focused on using data and partnering with...
-
Customer Experience Improvement Manager
2 weeks ago
London, Greater London, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleWe are seeking an exceptional Customer Experience Improvement Manager to join our team at Amazon UK Services Ltd. This is a unique opportunity to leverage your expertise in process optimization and customer experience improvement to drive significant business impact.As a key member of our Operations Excellence team, you will be responsible for...
-
Customer Experience Improvement Specialist
3 weeks ago
London, Greater London, United Kingdom Amazon UK Services Ltd. Full timeJob Summary:We are seeking a highly skilled Customer Experience Improvement Specialist to join our Amazon UK Services Ltd. team in Europe. As a key member of our Last Mile Delivery Experience (LMDX) team, you will be responsible for managing large-scale programs that improve the customer experience and drive measurable results.About the Role:The ideal...
-
Customer Experience Improvement Manager
2 weeks ago
London, Greater London, United Kingdom Freshminds Full timeWe are seeking a skilled Customer Experience Improvement Manager to join our team at Freshminds.Job SummaryThis is a 3-month contract with the potential to extend, offering a hybrid work arrangement with 2 days in our London office. We offer a competitive salary of £**,250 - £**,500 per annum based on experience and qualifications.About the RoleIn this key...
-
Customer Experience Professional
2 weeks ago
London, Greater London, United Kingdom Huntress - Maidstone Full timeRole SummaryWe are seeking a skilled Customer Service Representative to join our team at Huntress - Maidstone in Dartford. This role involves engaging with customers, resolving inquiries, and maintaining detailed records of customer interactions. As a key member of our team, you will have opportunities for professional growth and...
-
Customer Experience Professional
4 days ago
London, Greater London, United Kingdom Selco Builders Warehouse Full timeCustomer Experience Professional WantedWe are seeking a Customer Experience Professional to join our team at Selco Builders Warehouse. In this role, you will be responsible for providing exceptional customer service and support to our customers.Responsibilities:Working as part of a team to deliver excellent customer serviceOperating specialist equipment...
-
Dream Travel Experience Designer
3 weeks ago
London, Greater London, United Kingdom Intrepid Experience Full timeAt Intrepid Travel, we inspire and lead unforgettable travel experiences for the planet and its people. Our mission is to create adventures that benefit local communities and the environment.We are seeking a skilled Tailor Made Sales Consultant to join our team in the UK & EU region. In this role, you will use your expertise to design and sell unique,...
-
Airport Experience Improvement Specialist
2 weeks ago
London, Greater London, United Kingdom easyJet Airline Company PLC Full timeJob OverviewThis role is designed to enhance airport customer experience by implementing improvement initiatives in support of easyJet's future vision.We are seeking a skilled professional to lead the development of strong business cases for investment, ensuring high-quality and timely execution of improvement plans, and driving technological innovation...
-
Customer Experience Professional
2 weeks ago
London, Greater London, United Kingdom Office Angels Full time**About Our Client**Our client is a leading organisation that strives to deliver exceptional service to their valued customers. They are seeking an experienced customer-focused professional to join their team and contribute to achieving this goal.**Salary and Benefits**The annual salary for this position is estimated to be around £45,000 - £60,000,...
-
Customer Experience and Leadership Professional
2 weeks ago
London, Greater London, United Kingdom Sainsbury's Supermarkets Ltd Full timeWith Sainsbury's Supermarkets Ltd, you will embark on a rewarding career as a Customer Experience and Leadership Professional. In this role, you will be part of a well-balanced management team with clear accountability.Reporting to our Lead Customer Experience Manager, your primary focus will be operational in-store management, ensuring seamless day-to-day...
-
Customer Service Improvement Officer
4 weeks ago
London, Greater London, United Kingdom Royal Borough of Kensington and Chelsea Full timeAbout the RoleWe are seeking a skilled Customer Service Improvement Officer to join our team at the Royal Borough of Kensington and Chelsea. As an integral part of our Corporate Complaints, Learning and Improvement Team, you will play a crucial role in enhancing the resident experience by listening to and learning from feedback.Key ResponsibilitiesHandle and...
-
Customer Experience Coordinator
2 weeks ago
London, Greater London, United Kingdom Love Holidays Full timeAbout the RoleAs a Customer Experience Coordinator, you will play a vital role in ensuring that our customers receive exceptional service and support throughout their journey with Love Holidays. This is a fantastic opportunity to develop your skills and build a successful career in customer-facing roles.Key ResponsibilitiesManage customer inquiries and...
-
Expert ServiceNow Customer Experience Architect
2 weeks ago
London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full timeUnlocking Customer Success with ServiceNowKonversational, the leading experts in ServiceNow customer workflows, seeks a seasoned Principal Technical Consultant to spearhead customer success initiatives.As a key member of our team, you will leverage your technical expertise to deliver tailored ServiceNow solutions that drive business outcomes and exceed...
-
Continuous Improvement Strategist
4 weeks ago
London, Greater London, United Kingdom Ampa - Legal & Professional Services Full timeAbout the RoleWe are seeking an experienced Continuous Improvement Strategist to join our team at Ampa - Legal & Professional Services.
-
Customer Experience Lead
2 weeks ago
London, Greater London, United Kingdom Match Digital Full timeWe're looking for a highly skilled Customer Experience Lead to join our team at Match Digital. As a key member of our organization, you'll play a crucial role in delivering best-in-class customer experiences across all touchpoints.About the Role:This is an exciting opportunity to work with both internal and external stakeholders to review, govern, and...
-
IT Support Professional
3 weeks ago
London, Greater London, United Kingdom Wanstor Full timeAbout WanstorWanstor is a multi-award-winning IT solutions provider, celebrating its 22nd year in business. We have grown steadily over the years and now have a team of over 240 staff. With offices in central London and regional field-based support, we are well-equipped to meet our customers' needs for quick response times.We offer a range of hosted and...
-
Customer Experience Director
2 weeks ago
London, Greater London, United Kingdom Colliers International EMEA Full timeJob Overview: Colliers International EMEA is seeking a highly skilled CX Team Lead to join our team in delivering exceptional customer experiences. This role involves leading a team of professionals in providing world-class service, ensuring seamless interactions with clients, and driving business growth through innovative solutions.**Key...
-
Customer Experience Director
2 weeks ago
London, Greater London, United Kingdom Healthera Full timeAbout HealtheraHealthera is a pioneer in digital health innovation, dedicated to transforming the operating model of healthcare providers and creating a seamless experience for patients in the UK and abroad.Our technology empowers patients to access faster medicine delivery and personalized local medical care. With a reach of over 30 million people in...
-
Customer Experience Administrator
1 week ago
London, Greater London, United Kingdom Auto Professionals Recruitment Services Full timeAuto Professionals Recruitment Services is seeking a skilled Customer Experience Administrator to join our team. In this role, you will be responsible for managing customer interactions, resolving issues, and providing exceptional support.Key Responsibilities:Manage customer complaints and resolve issues efficiently.Develop and maintain strong relationships...