Senior Service Manager

1 week ago


Chesterfield, Derbyshire, United Kingdom Net-Worx (2001) Limited Full time
{"title": "Senior Service Manager", "content": "About the Role

We are seeking a highly motivated and experienced Senior Service Manager to join our team at Net-Worx (2001) Limited. As a Senior Service Manager, you will be responsible for delivering high-quality services to young people in supported accommodation settings.

Key Responsibilities
  • Implement and develop services that meet the needs of young people and regulatory requirements.
  • Work with the Assistant Director of Quality & Support to ensure services are of excellent quality and meet the requirements of the Social Care Common Inspection Framework (SCCIF).
  • Support operational teams to investigate qualitative data and identify customer experience gaps.
  • Develop and implement an annual internal audit program to identify trends, risks, and areas of improvement.
Requirements
  • A qualification in Leadership & Management or equivalent.
  • Experience in a similar role requiring the supervision and management of staff in a setting for young people operating in supported housing and / or care.
  • Substantial experience of working with young people and regulatory frameworks.
  • Excellent interpersonal and communication, project and presentation skills.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A supportive and collaborative work environment.
", "lang_code": "en-US"}

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